Terms of Service
Last updated: 9 March 2025
1. Introduction and operator
These Terms of Service (“Terms”) govern your access to and use of the website vorthralflox.world (the “Website”) and any orders you place for products or services offered through the Website. The Website is operated by:
Vorthralflox
1/185 Macquarie St, Sydney NSW 2000, Australia
Email: touch@vorthralflox.world
Phone: +61 2 9221 1622
By accessing or using the Website, or by placing an order, you agree to be bound by these Terms. If you do not agree, you must not use the Website or place an order. We recommend that you read these Terms and our Privacy Policy and Cookie Policy before using the Website.
2. Definitions
In these Terms: “we”, “us”, “our” means Vorthralflox; “you”, “your” means the visitor or customer; “Website” means vorthralflox.world and its contents; “Products” means the goods (including Wellvanta) offered for sale on the Website; “Order” means a request submitted by you to purchase Products or services; “Consumer” means a natural person acting for purposes outside their trade, business, or profession.
3. Use of the Website
You may use the Website only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the Website in any way that violates applicable laws or regulations.
- Attempt to gain unauthorised access to any part of the Website, our systems, or the data of other users.
- Transmit any virus, malware, or other harmful or disruptive code.
- Use automated means (e.g. scrapers, bots) to access or collect data from the Website without our prior written consent.
- Impersonate any person or entity or misrepresent your affiliation.
- Interfere with or disrupt the operation of the Website or the servers or networks connected to it.
We reserve the right to suspend or terminate your access to the Website if we reasonably believe you have breached these Terms.
4. Products and information
The Products offered on the Website, including Wellvanta, are food supplements or similar products intended for general well-being. Product descriptions, images, and specifications are provided for information only. We strive to ensure that such information is accurate but do not warrant that it is complete, error-free, or current. We reserve the right to correct errors, inaccuracies, or omissions and to change or update information at any time without prior notice. Product packaging may vary; the manufacturer may change packaging design. We are not responsible for changes made by the manufacturer.
Nothing on the Website constitutes medical, therapeutic, or professional advice. Our Products are not intended to diagnose, treat, cure, or prevent any disease. If you have a medical condition or are taking medication, consult your healthcare provider before using any supplement.
5. Orders and contract formation
When you submit an order via the Website, you are making an offer to purchase the Products and services specified in your order. A contract between you and us is formed only when we accept your order (e.g. by sending an order confirmation or by dispatching the Products). We may refuse or cancel an order (in whole or in part) for reasons including: product unavailability, errors in pricing or product information, suspected fraud or unauthorised use, or failure to pass our internal checks. If we cancel an order after payment has been taken, we will refund you in accordance with our refund policy.
Prices displayed on the Website are in Australian dollars (AUD) unless otherwise stated and include GST where applicable. Prices and availability are subject to change without notice. We will charge you the price displayed at the time you place your order, subject to our right to correct obvious errors.
6. Payment and delivery
Payment is due as indicated during checkout. We accept the payment methods displayed on the Website. You represent that you are authorised to use the chosen payment method. Delivery terms (e.g. timeframes, shipping costs, eligibility for free shipping) are set out on the Website or communicated at checkout. Risk in the Products passes to you upon delivery to the address you specified. We are not responsible for delays caused by carriers or events outside our reasonable control.
7. Returns and refunds
Returns and refunds are governed by our Return Policy, which is incorporated into these Terms by reference. By placing an order, you agree to the terms of the Return Policy.
8. Intellectual property
All content on the Website (including text, graphics, logos, images, and software) is owned by us or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works from such content without our prior written consent, except for limited personal, non-commercial use (e.g. viewing, printing for personal reference).
9. Privacy and data protection
Your use of the Website and any order you place involve the processing of your personal data. How we collect, use, and protect your data is set out in our Privacy Policy. By using the Website and submitting an order, you confirm that you have read and understood the Privacy Policy and that you agree to the processing described there.
10. Limitation of liability
To the fullest extent permitted by applicable law:
- We provide the Website and the Products on an “as is” and “as available” basis. We do not warrant that the Website will be uninterrupted, error-free, or free of harmful components.
- Our total liability to you for any claim arising out of or in connection with these Terms, the Website, or the Products (whether in contract, tort, negligence, or otherwise) shall not exceed the amount you paid to us for the relevant Order in the twelve (12) months preceding the event giving rise to the claim.
- We shall not be liable for any indirect, incidental, special, consequential, or punitive loss or damage (including loss of profit, data, or goodwill), even if we have been advised of the possibility of such loss.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited under applicable law (including the Australian Consumer Law where you are a Consumer in Australia).
11. Indemnity
You agree to indemnify and hold harmless Vorthralflox and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or in connection with your use of the Website, your breach of these Terms, or your violation of any law or the rights of a third party.
12. Links to third-party sites
The Website may contain links to third-party websites. We do not control and are not responsible for the content, privacy practices, or terms of those sites. The inclusion of a link does not imply our endorsement. You access third-party sites at your own risk.
13. Severability
If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if that is not possible, severed. The remaining provisions shall continue in full force and effect.
14. Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by us.
15. Governing law and jurisdiction
These Terms are governed by the laws of New South Wales and the Commonwealth of Australia. Any dispute arising out of or in connection with these Terms or the Website shall be subject to the exclusive jurisdiction of the courts of New South Wales, except where mandatory consumer protection laws in your country of residence require otherwise.
16. Changes to these Terms
We may update these Terms from time to time. We will post the updated version on this page and indicate the date of the last update. Your continued use of the Website or placement of orders after the changes take effect constitutes acceptance of the revised Terms. If you do not agree, you must stop using the Website. Material changes may be communicated by email or a notice on the Website where required by law.
17. Contact
For questions about these Terms, please contact us at:
Vorthralflox, 1/185 Macquarie St, Sydney NSW 2000, Australia. Email: touch@vorthralflox.world. Phone: +61 2 9221 1622.